Industry: Education, Customer Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
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Full Job Description
Join Our Team as a Weekend Customer Service Representative
Are you looking for rewarding weekend jobs customer service opportunities? The University of North Alabama, located in the vibrant city of Florence, Alabama, is seeking enthusiastic and dedicated individuals to join our customer service team as Weekend Customer Service Representatives. This is your chance to be part of an esteemed educational institution and make a genuine impact on our students, staff, and visitors!
About Us
The University of North Alabama is committed to providing a supportive and enriching environment for our students and community. With a rich history and diverse academic offerings, UNA prides itself on being a cornerstone of education in Alabama. Our dedicated team works tirelessly to ensure that every student has access to quality resources and services, fostering an atmosphere of learning, growth, and community engagement.
Position Overview
As a Weekend Customer Service Representative, you will play a critical role in enhancing the experience of our students and visitors. This position is ideal for individuals who have strong communication skills and a passion for customer service.
Key Responsibilities
- Provide exceptional customer service to students, parents, and visitors during weekend hours.
- Assist in answering inquiries via phone, email, and in-person interactions.
- Facilitate student and visitor access to campus resources and information.
- Handle basic administrative tasks, including data entry and record keeping.
- Maintain a welcoming and informative environment in the customer service area.
- Collaborate with other team members to ensure all customer needs are met promptly and efficiently.
- Resolve customer complaints and concerns in a courteous and professional manner.
Schedule
This position requires availability during weekends, including both Saturday and Sunday. Flexibility in scheduling is a key attribute we are seeking in candidates.
Qualifications
- High school diploma or equivalent required; some college coursework preferred.
- Previous experience in customer service or a related field is desirable.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Proficient in basic computer skills, including Microsoft Office Suite.
- Exceptional interpersonal skills with a focus on providing quality service.
Benefits
At the University of North Alabama, we value our employees and strive to create a supportive workplace. As a Weekend Customer Service Representative, you will enjoy:
- Competitive hourly wage.
- Flexible work hours perfect for students or individuals with other commitments.
- Opportunities for growth and advancement within the organization.
- Access to university facilities and resources.
- A collaborative and friendly team environment.
How to Apply
If you are excited about the prospect of joining our team as a Weekend Customer Service Representative, we encourage you to apply! Please submit your application, including a resume and a cover letter detailing your qualifications and interest in the position.
Conclusion
The University of North Alabama is more than just a place of work; it’s an opportunity to be part of a vibrant academic community. Join us in providing exceptional service to our students and visitors. If you’re looking for weekend jobs customer service that make a difference, we want to hear from you!
