Industry: Customer Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
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Full Job Description
Join Our Team at Crowley!
At Crowley, we pride ourselves on delivering exceptional service to our clients and fostering a positive working environment for our employees. Located in Anchorage, Alaska, we are now expanding our operations and are looking to fill a part time job in Airoli with a dedicated Customer Service Associate.
About Us
Crowley has been a leader in marine and logistics services for decades. We provide end-to-end solutions across diverse industries while maintaining a commitment to innovation and sustainability. At Crowley, our team members are valued for their unique skills and experiences. We believe in investing in our employees through training, support, and opportunities for growth.
Position Overview
As a part-time Customer Service Associate, you will be the point of contact for our clients in Airoli, ensuring their needs are met and their frustrations are resolved promptly and professionally. Your role is crucial in maintaining high levels of customer satisfaction and loyalty.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat promptly.
- Guide customers through our services and assist them in making informed decisions.
- Document all customer interactions accurately in our CRM system.
- Resolve customer issues and complaints with professionalism and empathy.
- Collaborate with team members to enhance service delivery and troubleshoot common customer concerns.
- Contribute to team goals and assist with special projects as required.
Who You Are
We are seeking enthusiastic individuals with a passion for customer service. If you thrive in a fast-paced environment and enjoy helping others, this part time job in Airoli might be the perfect fit for you!
Qualifications
- High school diploma or equivalent; some college preferred.
- Previous customer service experience is a plus.
- Strong communication and interpersonal skills.
- Ability to work independently as well as part of a team.
- Proficiency in Microsoft Office Suite and experience with CRM software is an advantage.
- Flexibility to work evenings and weekends as required.
What We Offer
At Crowley, we value our employees and are committed to providing a supportive work environment. As a part-time team member, you will enjoy:
- Competitive hourly wage with opportunities for bonuses.
- Flexible scheduling to support work-life balance.
- Comprehensive training program to enhance your skills.
- A positive, team-oriented culture that promotes collaboration and growth.
- Opportunities for advancement within the company.
How to Apply
If you’re ready to take the next step in your career and make a difference at Crowley, we want to hear from you! Apply today for this part time job in Airoli by submitting your resume and a cover letter detailing your relevant experience and why you’re the ideal candidate for this position.
Conclusion
Crowley is more than just a workplace; it’s a community of professionals working together to achieve excellence. Join us as we expand our services to Airoli and be part of a team that values innovation, dedication, and customer satisfaction. We look forward to your application!
