Call Center Receptionist Jobs - Join Safeway in Anchorage, Alaska

Industry: Retail

Employment Type: Part Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United States

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Full Job Description

Join Safeway: Call Center Receptionist Jobs in Anchorage, Alaska

About Us

Safeway is one of the largest grocery retailers in the United States, dedicated to providing customers with high-quality products and exceptional service. With a mission to serve our communities, we strive to create a welcoming environment in each of our locations. Our Anchorage branch is seeking dynamic individuals to fill call center receptionist jobs, where you’ll play a vital role in connecting customers with the services they need.

Job Responsibilities

As a Call Center Receptionist at Safeway, your key responsibilities will include:

Answering and directing phone calls in a courteous and professional manner.
Assisting customers with inquiries regarding products, services, and store policies.
Maintaining detailed records of customer interactions and transactions.
Providing information about sales promotions and special events.
Handling customer complaints and resolving issues effectively.
Working collaboratively with other departments to enhance the customer experience.
Ensuring a clean and organized reception area.
Performing administrative tasks as required, including data entry and filing.

Qualifications

To be successful in your role as a Call Center Receptionist, you should meet the following qualifications:

High school diploma or equivalent.
Previous experience in a call center or customer service role is preferred.
Excellent communication skills, both verbal and written.
Strong organizational skills and attention to detail.
Ability to handle stressful situations and resolve conflicts amicably.
Proficiency in using Microsoft Office Suite and call center software.
Flexibility to work evenings, weekends, and holidays as needed.

What We Offer

At Safeway, we value our employees and offer a comprehensive benefits package that includes:

Competitive salary.
Health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Employee discounts on store purchases.
Opportunities for career advancement within the company.
A supportive and inclusive workplace environment.

Why Choose Safeway?

Choosing to join Safeway means becoming part of a team that values diversity, integrity, and customer satisfaction. Here are a few reasons to consider:

Respected Brand: Safeway is a trusted name in the grocery industry.
Community Engagement: We actively give back to the communities we serve through various outreach programs.
Career Growth: We believe in promoting from within and providing our employees with chances to advance.
Supportive Culture: Our team is dedicated to fostering a supportive and positive work environment.

How to Apply

If you are passionate about customer service and believe you have what it takes to join our team, we invite you to apply for our call center receptionist jobs. Please submit your resume along with a cover letter detailing your relevant experience and why you want to be a part of Safeway.

Conclusion

Join us at Safeway and be the voice of quality service in Anchorage. We look forward to welcoming new talent to our team as we continue to serve our customers with dedication and care. Your next career adventure awaits!

FAQs

1. What is the work schedule for the Call Center Receptionist position?

The work schedule may vary, as we require individuals who are flexible to work varying hours, including evenings, weekends, and holidays as needed.

2. Do you need prior experience to apply?

While previous experience in a call center or customer service role is preferred, we encourage motivated individuals with strong communication skills to apply.